Full Service Management

Risk Retention Groups (RRGs) often find themselves contracting with multiple vendors for their operational needs, such as claims management, underwriting, marketing, IT, and finance.

Contracting operational needs out to multiple vendors presents significant challenges. Managing separate vendors for claims handling, underwriting, IT, finance, and marketing can lead to disjointed communication, inefficiencies, and misaligned objectives.

This fragmentation often results in delays, as coordination between different vendors slows down decision-making and process execution. Additionally, it becomes more difficult to ensure consistent service quality and regulatory compliance when multiple vendors are involved, each with their own systems and processes. The lack of integration can also drive-up operational costs due to redundant services and overlapping responsibilities. As a result, RRGs may face higher overheads, slower response times, and reduced member satisfaction, ultimately hindering their ability to provide a seamless experience to their policyholders.

Interwoven’s full-service management is a superior option for new and smaller Risk Retention Groups (RRGs) because it offers a streamlined, all-in-one solution that eliminates the need to juggle multiple vendors. By handling claims, underwriting, IT, finance, marketing, and administrative functions under one roof, Interwoven ensures seamless communication, operational efficiency, and cost savings that smaller RRGs cannot achieve through fragmented outsourcing. This comprehensive approach allows RRGs to focus on growing their business and building stronger member relationships, while Interwoven manages the complexities of day-to-day operations with expertise tailored specifically to their unique needs.

Services offered by Interwoven

  • Interwoven handles all claims management, from intake through resolution, ensuring faster and more accurate processing.
  • Underwriting support tailored to the RRG’s unique risk profile, improving risk management and policyholder pricing.
  • Financial services, including reserve analysis and regulatory reporting, ensuring the RRG remains financially healthy and compliant.
  • Marketing strategies designed to enhance member acquisition and retention, based on data-driven insights.

Benefits of using Interwoven's Full Servie Management

  • Seamless Integration Across All Functions
    • Interwoven’s full-service model integrates all the RRG’s operational needs, providing a consistent and effective strategy across claims, underwriting, finance, IT, and marketing.
  • Tailored Expertise for RRGs
    • The RRG benefits from Interwoven’s in-depth understanding of the unique challenges RRGs face, ensuring compliance, reducing risk, and improving member relationships.
  • Improved Efficiency and Cost Savings
    • The RRG experiences faster claims processing and lower administrative costs, thanks to Interwoven’s streamlined operations.
  • Strengthened Member Relationships
    • Members receive faster, more accurate service, improving satisfaction and boosting retention rates, thanks to Interwoven’s end-to-end management of member interactions and claims.

With full-service management from Interwoven, we see our relationship as a true partnership. We invest our time and expertise into your company as if it were our own, ensuring that every aspect of your operations is handled with care and precision. This allows your Risk Retention Group (RRG) members to focus on what matters most—running their own businesses—while we take care of the complexities, from claim management to underwriting.